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Our goal is to ensure that you completely enjoy your time with us, the following tips will help you to make the most of your time at our salon.

Appointments
Being on time for your appointment is greatly appreciated so you may receive our full service and other clients will not be inconvenienced.  Please arrive at least 15 minutes prior to our spa appointment.  This will allow you to check in and prepare for your service.  To ensure you get an appointment with whom you want, we recommend you schedule your next appointment prior to leaving the salon.

Groups
MaxManni is pleased to host group events.  Many events including birthday parties, bridal parties and social gatherings can be organized for your group.  Please reserve your date as far ahead as possible in order for us to accommodate your desired services.

Cancellations
We understand that sometimes you may need to change your schedule, and we kindly ask that you provide 24 hours notice for any change to a single service and 72 hours notice for any change to multiple services, spa packages, group and bridal services.  In consideration of our service providers and other clients, any guest failing to provide the notice indicated above or failing to show for a scheduled appointment will be charged 100% of scheduled service fees.  The amount will be charged to the credit card provided at the time of the appointment reservation.

Gratuities
Tipping is always left to the discretion of our clients.  Gratuity envelopes are provided at the check out desk for your convenience.

Cell
So that all guests can relax while visiting us, we ask that all cell phones be turned off when entering the salon and spa.  If you must make a call, please speak softly and keep the call to a minimum. 

Children
While we gladly service children, for their own safety and the comfort of other guests, we ask that children not getting service/very young children do not accompany you on your visit.  We ask that children getting service remain in our reception area accompanied by an adult.  At no time are children under 12 permitted in the spa area.  Our guests expect, and deserve a peaceful and relaxing atmosphere while they receive their service.

For Your Comfort
We request that you disclose of any medical conditions and/or prescription medications that you are taking as some services may be contra-indicated.

In keeping with our commitment to cleanliness, safety and hygiene, we sterilize equipment for all services and treatments.  Because we are concerned for your health and beauty as well as our environment, our salon and spa are smoke free.

We regret that we cannot be responsible for the loss or damage of personal articles.  Please keep all valuables with you during your appointment.  For the protection of your clothing, we ask that you wear the robe/smocks that are provided.

Contact
If you have any questions, please feel free to contact us.


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